Nursery Practitioner, Room Lead job with DURHAM UNIVERSITY


Level 4: – £20,092 – £22,254 per year
CDI/CDI – Full time

Contract hours per week: 35

Closing Date: 15-mar-2022, 07:59:00

The department and the purpose of the role

At Durham University Day Care, we aim to provide high quality child care in a safe and nurturing environment for children aged 0-5. We aim to operate in partnership with parents, helping children to be happy, independent and emotionally and socially well-adjusted.

Our crèche aims to promote self-confidence and a positive attitude towards learning in all children, regardless of gender, ethnicity, mother tongue, special educational needs, disability or ability. Our aim is to offer a broad, balanced and diverse program where learning will be fun and provide foundational skills for the future. We recognize that every child is unique and aim to help all children reach their maximum developmental potential by paying attention to their individual needs.

Our aim is to support Durham University students and staff with parental responsibilities, so that they can achieve their goals in study or work. Please note that we also welcome non-Durham University staff/students.

The Nursery Practitioner has key responsibilities to ensure the quality of early years provision is integrated into the EYFS and to ensure that safeguarding is paramount.

Main responsibilities:

  • Collaborate with and supervise team members as a team leader within the work team to ensure objectives are met, contributing to and performing ADRs and staff supervisions under direction of senior colleagues and acting as an appointed coordinator when necessary.
  • Provide guidance when onboarding new staff, students, and agency workers into the work team by explaining basic procedures and processes as directed.
  • Demonstrate new techniques or processes to other team members after participating in a training/skills development activity.
  • Provide a responsive and proactive support service to parents and colleagues.
  • Focus on verifying stakeholder requirements to ensure excellence with frontline stakeholder experience.
  • Respond to parents, by answering and registering standard queries and bookings for activities and/or events.
  • Solve daily routine problems and obtain basic information within the scope of the role.
  • As needed, accurately record child development data and information and provide reports as needed to team members and more senior staff.
  • Operate a reservation and information service and process requests from parents, find solutions or escalate requests if necessary.
  • Liaise with external agencies to convey information on child development.
  • Apply professional and regulatory procedures and processes and the use of systems.
  • Liaise and collaborate with staff from other areas of the organization to ensure seamless, smooth and efficient service.
  • Resolve queries and requests for information and advice and escalate more specialized and complex queries or issues to more senior team members.

Role Responsibilities:

  • Work with team members to ensure timeliness and relevance of products and services.
  • Apply recognized professional, business and/or organizational service level standards to enhance the responder experience.
  • Provide guidance to parents around the EYFS with use and access to resources and equipment.
  • Lead and implement work with other agencies with the organization of planning and delivery of services, activities and events.
  • Work with team members and others in the organization to prepare for the delivery of nursery activities and events.
  • As needed, record, collate, analyze, store and report data and information related to childcare facilities, child development, level and use of services and quality of experience in relation to the EYFS .
  • Act as key holder, opening and closing according to daycare and university policy.
  • Under the guidance of the Incubator Manager and Team Leaders, lead and implement the EYFS statutory framework at all times ensuring that a high quality program is delivered with a balance of initiated activities by children and those run by adults.
  • Contribute effectively to OFSTED inspections and have an understanding of OFSTED requirements.
  • Protect children by ensuring policies and procedures are followed and adhered to at all times.
  • Check children’s timelines and absences for the room to address any concerns in accordance with documented procedures and protection policy, escalating any issues to senior colleagues as necessary.
  • Be aware of the University’s Equal Opportunity Policy and agree to implement it throughout the daycare service and to maintain confidentiality at all times in accordance with daycare policy and procedure.
  • Follow health and safety policy and procedures:
    1. Maintain a safe and secure work environment in accordance with University health and safety procedures.
    2. Report any maintenance defects, accidents and near-misses to the supervisor.
    3. Maintain personal hygiene and appearance to an exceptional standard and in accordance with standard operating procedures.

  • Ensure that all required relevant documents are completed and daily risk assessments are completed.
  • Any other reasonable task.

Specific role requirements

  • This position requires shift work: Monday to Friday, between 7:45 a.m. and 6:15 p.m.
  • This position requires enhanced DBS verification.
  • It will be necessary to attend team meetings and training sessions in the evenings and occasionally on weekends.
  • As for car insurance, drivers will need coverage for business use to attend an offsite meeting/training.

Reward and Benefits

To support the implementation of the University’s human resources strategy to attract, retain and reward the best, we offer a fantastic range of rewards and benefits to our staff, including:

  • 27 days of annual leave, plus 4 usual days and 8 public holidays (pro rata temporis) and possibility of purchasing additional leave;
  • Automatic membership in a pension plan;
  • Corporate and local discounts;
  • Discounted wellness resources and health benefits;
  • Healthy discounts on sports and activities at Maiden Castle Health and Activity Centre;
  • Rewards and recognition programs;
  • Personal and professional development;
  • And much more, with more information available here

Recruitment for this position

In order to be considered for an interview, candidates must prove each of the essential criteria required for the role in the person description above (including those listed in the “Realizing Your Potential Approach” section).

In some cases, the recruitment committee may also consider desirable criteria, so we recommend that you prove all the criteria in your application.

Please note that certain criteria will only be considered at the interview stage.

How to register

We prefer to receive applications online.

Please note that by submitting your application, Durham University will process your data. We ask that you take into account the privacy statement of the relevant university which provides information on the collection, storage and use of data.

What you need to submit

  1. a resume ;
  2. A cover letter that gives examples of how you meet the criteria of the person specification below.

Please make sure to submit all the documents listed above, otherwise your application will not be able to proceed to the next step.

Contact Details

For a casual chat to discuss the role, Kim would be happy to be contacted on [email protected]

At Durham University, our aim is to create an open and inclusive environment where everyone can reach their full potential and believe that our staff should reflect the diversity of the global community in which we work. We welcome and encourage applications from members of underrepresented groups in our workforce, including persons with disabilities, women, and Black, Asian, and minority ethnic communities.

We will notify you of the status of your application at various points in the selection process, via automated emails from our online recruitment system. Please check your spam/junk mail folder periodically to ensure you receive all emails

Person specification

Essential criteria

  1. Excellent oral and written communication skills.
  2. Proven computer skills, including the use of Microsoft Office.
  3. Evidence of personal development to maintain skills.
  4. Frontline work experience with service delivery and ability to work under pressure and meet tight deadlines without compromising quality.
  5. Relevant experience in a similar role/environment.
  6. Experience working as part of a team in client-focused service to ensure delivery of high quality services.
  7. Team management experience.
  8. Relevant industry and professional recognition and certification of skills and knowledge acquisition.
  9. Experience providing advice and guidance to a range of clients and colleagues.
  10. Ability to solve problems in a team and solve simple problems.
  11. NNEB or CACHE/NVQ Level 3 Diploma in Child Care (or equivalent).
  12. Knowledge and experience of the EYFS statutory framework.

Desirable criteria

  • At least five GCSEs at Level C or Level Four (or equivalent), including English Language and Maths (or equivalent experience).
  • Pediatric first aid training and first aid certificate.
  • Knowledge of the SEN Code of Practice.
  • Safeguard certificate.

DBS requirement: Please note that the successful candidate will be required to disclose DBS.

Dora W. Clawson